duit 123 Privacy Policy
This page describes what we collect when you use duit 123 and how we keep that data protected. We collect personal information only to verify your identity, process your transactions, and comply with applicable law. Your data is encrypted in transit and at rest on our servers, and we do not sell or share it with third parties without your explicit consent, except as required by law or to process your payments.
Our privacy practices apply to all users of duit 123 across supported jurisdictions—Jakarta, Surabaya, Bandung, Medan, Semarang, and other regions where our service is available. We are transparent about what we collect, how we use it, and your rights regarding your data. If you have questions about our privacy practices, contact our support team via in-app chat or email.
This policy covers data collection, use, storage, third-party processors, your rights, cookies, and contact information. We update this policy periodically; the most recent version is always available on this page.
What Data We Collect on duit 123
We collect personal data during account registration and verification. This includes your full name, email address, phone number, date of birth, and residential address. We also collect government-issued ID information (ID number, issue date, expiry date) and proof of address (utility bill, bank statement, or government document). This information is mandatory for account verification and is required before your first withdrawal.
During gameplay and transactions, we collect data about your activity on duit 123. This includes every bet you place, every game you play, deposits and withdrawals, payment method used, and timestamps. We log your IP address, device type, operating system, and browser information for security and fraud prevention. We also collect information about your interactions with our customer support team—chat messages, support tickets, and resolution notes.
How We Use Your Data on duit 123
We use your personal data for account verification and KYC compliance. We verify your identity against government records and cross-check your address to prevent fraud and money laundering. This verification is mandatory under applicable law and is a one-time process. Once verified, your data remains on file for future withdrawals and account recovery.
We use your transaction data to process deposits and withdrawals, settle bets, and maintain your Betting History. Your payment method information (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet account details) is shared with our payment processors only to complete your transaction. We do not store your full payment credentials on our servers; we store only a reference token for future transactions.
We use your activity data for security and fraud prevention. We monitor for unusual patterns—such as multiple login attempts, rapid withdrawals, or activity from unusual locations—and may flag your account for review if suspicious activity is detected. We also use aggregated, anonymized data to improve our platform, understand user behavior, and optimize game performance.
Key takeaways
- We collect personal data (name, email, phone, ID, address) only for account verification and regulatory compliance.
- We collect transaction data (bets, deposits, withdrawals, timestamps) to process your activity and maintain your Betting History.
- We use your data for fraud prevention, security, and platform improvement—never for marketing or third-party sales.
- Your data is encrypted in transit and at rest; we do not share it with third parties without your consent or legal requirement.
- You have the right to access, correct, or request deletion of your data subject to legal retention requirements.
Third-party processors and data sharing
We share your data with third-party processors only to provide our service. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and banks) receive your payment method and transaction amount to complete deposits and withdrawals. Our hosting provider stores our servers and databases; your data may be stored outside your jurisdiction. Our customer support platform logs your chat messages and support tickets. All third-party processors are contractually bound to protect your data and use it only for the purposes we specify.
We may disclose your data if required by law—for example, if a court orders us to provide information for a legal investigation, or if we are required to comply with anti-money-laundering regulations. We will notify you of such disclosure unless legally prohibited from doing so.
Your Rights and Our Commitments on duit 123
You have the right to access your personal data on duit 123. You can view your account information, transaction history, and verification status anytime in your Account settings. You can also request a complete export of your data by contacting our support team. We will provide your data in a portable format (CSV or PDF) within 10 business days.
You have the right to correct inaccurate data. If your name, address, or other information is incorrect, contact our support team to request a correction. We will verify the change and update your account. You have the right to request deletion of your data, subject to legal retention requirements. We retain your data for at least five years to comply with anti-money-laundering regulations; after that period, we will delete your data upon request unless we are legally required to retain it.
We are committed to protecting your data from unauthorized access, alteration, or disclosure. We use industry-standard encryption (TLS 1.2 or higher) for data in transit and AES-256 encryption for data at rest. We conduct regular security audits and penetration testing. Our staff access your data only when necessary to provide support or comply with legal requirements, and all staff are bound by confidentiality agreements.
We retain your data indefinitely while your account is active. If you close your account, we retain your data for five years to comply with anti-money-laundering and tax regulations. After five years, we delete your data unless we are legally required to retain it. Your Betting History is retained indefinitely for your personal record-keeping and account verification purposes.
If you have questions about our privacy practices, contact our support team via in-app chat or email. We are available during standard business hours. If you believe we have violated your privacy rights, you may file a complaint with the relevant data protection authority in your jurisdiction.